😳 Prince Harry and Meghan Markle began their Australian tour with smiles, handshakes and a warm welcome in Melbourne — but attention quickly shifted to what allegedly happened later during an unscripted public moment over lunch.

When Prince Harry and Meghan walked through the doors of Melbourne’s Royal children’s hospital just after midday on Tuesday, a hush came over the crowd of staff and patients gathered to greet them. It was followed by a soft, collective “hiii” – as though the crowd felt that speaking too loudly might scare the duke and duchess away.

The couple walked in almost without ceremony on this first stop on their four-day Australian tour, greeting hospital management in the foyer before making their way around the arc of people gathered to see them, paying particular attention to children.

The couple’s first official stop included a visit to a children’s hospital, where onlookers gathered to catch a glimpse of the duke and duchess. They were also welcomed at a Melbourne hospital, with reports describing a softer, more subdued crowd reaction than the grand scenes often associated with royal visits. Even so, supporters turned out in numbers, hoping to see the pair up close as the tour got underway.

The visit formed part of a wider itinerary combining charity appearances with private engagements, a balance that has already drawn debate in both Britain and Australia. Supporters argue the couple are using their profile to support meaningful causes. Critics say the mix of public goodwill and commercial appearances risks blurring the line between service and celebrity.

But it was after those early engagements that fresh claims began circulating online. Witnesses near a later lunch stop alleged the mood changed when an unexpected crowd gathered and some members of the public called out in hopes of getting a signature or brief interaction. According to those unverified accounts, the moment appeared less polished than earlier appearances and seemed to catch organizers off guard.

No verified footage confirms the more dramatic claims being shared on social media, and there is no confirmed evidence Meghan “shouted” at anyone. However, the rumors alone have been enough to reignite fierce online debate, with critics accusing the couple of being overly stage-managed while supporters say they are being unfairly scrutinized for ordinary human reactions during a packed schedule.

As the tour continues, the larger story may not be one awkward moment at all — but how every unscripted second involving Harry and Meghan now becomes its own headline. 👇 Watch the moment below

Above them, the upper-floor walkway bridges that hang suspended above the foyer were packed with people, craning to see, as the couple shook hands with well-wishers and took time to speak to medical workers and patients, offering hugs and waves to others in the crowd.

The couple pose for a selfie with a young patient and her family
The couple stop for a selfie with a patient and her family. Photograph: Joel Carrett/EPA

The duke and duchess will visit multiple cities during this trip, their first Australian tour in eight years – and their first since stepping back from royal duties.

When asked by a journalist what he was most looking forward to about being down under, Harry replied “everything”. “It’s good to be back,” he said.

The couple visited young people with acute and chronic illnesses and who were undergoing rehabilitation in the hospital’s adolescent medicine ward, before taking part in a group activity in one of the hospital’s gardens.

“It was a genuinely meaningful visit for our staff and for the young people receiving care,” said the hospital’s chief executive, Dr Peter Steer.

The hospital has had royal visits in the past, including from Queen Elizabeth II, who opened it in 1963, and by Charles and Diana in 1985.

Meghan with her hands on a shy toddler’s shoulders
Meghan takes a moment to speak to a young patient. Photograph: Jonathan Brady/AP

Harry and Meghan’s second engagement on Tuesday was expected to take place at a centre delivering homeless services for women, reportedly chosen to reflect the duchess’s commitment to community-led support for vulnerable women.

Other planned appearances were significantly more commercial and controversial, including an exclusive three-day women’s retreat headlined by Meghan and pitched as a “girls’ weekend like no other”. Tickets cost $2,699 including accommodation, or $3,199 for a more VIP experience including a group table photo with the duchess.

Prince Harry, Duke of Sussex and Meghan, Duchess of Sussex on Sydney Harbour looking out at Sydney Opera House and Sydney Harbour Bridge
Less pomp, more cosplay: Prince Harry and Meghan’s ‘faux royal’ Australian tour
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Harry will be a keynote speaker at InterEdge’s “psychosocial safety” summit, a two-day professional development event with tickets ranging from $498 for a virtual attendance to $2,378.65 for the platinum experience. He is expected to talk about workplace mental health.

The trip is not an official royal tour, as the couple are no longer working members of the royal family, having renounced their status and moved to the US in 2020.

And it is expected to attract less attention.

“Back in 2018 they were newly married, newly pregnant and we were very, very excited,” a Flinders University associate professor and royals researcher, Giselle Bastin, told Guardian Australia this week.

“They had a glamour attached to them … they felt like a new beginning, like the future of the Windsors. [But] there’s been so much fracture and unhappiness around the couple and their relationship with the royals … the celebrity shine has rather worn off.”

In 2018 the couple were welcomed by rapturous crowds, lavish receptions, flower presentations and a meeting with the then-prime minister, Scott Morrison.

Bastin told Australian Associated Press on Tuesday that this time around it was “well known that the Sussexes are in dire need of income and so a staging of a quasi-royal tour to Australia is being regarded as a rather desperate attempt to monetise their status as royalty.

The couple walk with teenage patients and staff in a garden
The couple walk with teenage patients and staff in a therapeutic garden. Photograph: Jonathan Brady/Reuters

“During the 2018 tour, Meghan was overheard to say that she couldn’t believe she ‘wasn’t being paid for this’, and the irony is that this time she is coming to Australia and being paid.”

Along with a reported shift in public sentiment towards the duke and duchess, police confirmed that taxpayers would cover additional security costs and public safety operations for the couple, contradicting repeated assurances from their team that the visit would be entirely privately funded.

An online petition calling for Australian taxpayers not to foot the bill has attracted more than 45,000 signatures.